Skip to content
Monovi
Contact

Global Hub

Extend your teams.

Engineering and operations capacity grows beside the team you have, with Monovi teams.

Contact Monovi

Dedicated & embedded teams

  • Capacity for software development, testing and process support
  • Scale without restructuring your own staff
  • English as the primary business language, multilingual support
  • Processes and know-how are documented and stay with you
See engagement models

What is added

Remotely managed teams are used for software development, testing and business-process support. The point is to add capacity without breaking up the company’s own staff. Beside the software, Monovi also provides operational solutions and the people to run the systems.

The work runs from requirements analysis through to supporting the operation. Teams can work 24/7, on the customer’s site or remotely, as part of the core team. English is the primary business language, and support is multilingual. The published advantages are experienced development and support engineers, adapting the solution to the need, 24/7 support, operations support for continuity, and high output kept together with cost.

Related

Engagement models

Choose how Monovi works alongside your organisation.

  • 01Lead model

    Dedicated & embedded teams

    Engineers, analysts and specialists work as part of your core team, on your site or remotely. Monovi builds, trains and deploys the team.

    • Capacity for software development, testing and process support
    • Scale without restructuring your own staff
    • English as the primary business language, multilingual support
    • Processes and know-how are documented and stay with you
    Learn more
  • 02

    Managed operations & 24/7 support

    Monovi takes on running and supporting your systems and business operations. The service is measured and reported against the KPIs in an agreed SLA.

    • 24/7/365 first- and second-level support
    • Incident, problem and change management
    • System maintenance and operational continuity
    • Your ticket system or ours, with periodic SLA reporting
    Learn more
  • 03

    End-to-end delivery

    The full software lifecycle from requirements analysis to go-live, followed by application support, maintenance and change management.

    • Requirements analysis, solution design and project management
    • Coding, testing and deployment
    • Application support after go-live
    • Technical documentation and DocOps
    Learn more
  • 04

    Specialist services & consultancy

    Track & Trace engineering for regulated industries, data and analytics, corporate AI, and SAP consultancy.

    • Track & Trace implementation, analysis and operational support
    • Track & Trace regulatory compliance support
    • Track & Trace business operations (factory & warehouse) support
    • SAP IBP and SAP Analytics Cloud
    • Data platform, analytics and corporate AI
    Learn more

How we work

How an engagement runs, in four steps.

We work as a business partner rather than a short-term supplier. Scope, responsibilities and measures are clear from the start.

  1. Step 1

    Understand

    Business goals, requirements and the current system landscape are analysed; scope and responsibilities are agreed.

  2. Step 2

    Set up

    The team is built, trained and onboarded, on site or remotely. The SLA and its KPIs are defined.

  3. Step 3

    Run

    Development, support, monitoring, incident and change management are run by Monovi within the agreed scope.

  4. Step 4

    Improve

    Performance is reported against KPIs; processes and know-how are documented and continuously improved.

  5. Contact Monovi

Why Monovi

  • A partner, not a short-term supplier

    Not only software: we also provide the operational solutions and technical people to run IT systems and business operations.

  • Software, operations and people in one place

    The teams run and support the Track & Trace software suites, test new versions before deployment and follow up on issue resolution.

  • Service you can measure

    Service performance is monitored and reported against the KPIs in the SLA. Processes run under ISO 9001:2015 quality management.

  • Budget goes to the work, not the licence

    There is no need to set aside a large licence budget; the budget goes to the work and processes that create the value.

Next step

Let us make the next step clear.

Contact Monovi