Industries
FMCG and manufacturing.
Planning, line and operations software for FMCG and manufacturing.
Customer · TTOps24/7 Track & Trace support for JTI’s factories and global supply chain.- 24/7/365Multilingual first- and second-level support, independent of location.
- Measured servicePerformance is monitored and reported against the KPIs in an agreed SLA.
- CertifiedISO 9001:2015 quality and ISO 27001:2022 information security management.
Why it matters
A digital factory starts with the production step that is still manual.
Digital factory
Industry 4.0 pushes existing factory processes toward a future-ready, intelligent factory. Monovi’s digital-factory concept focuses on manual processes that can be fully automated with digital technology. The published example is Lantos TMS. The aim is to digitise manufacturing operations and set up data orchestration between the shop floor and the warehouse. The path starts by choosing a technology partner.
On regulated lines, including pharmaceuticals, food and beverage, Track & Trace also covers serialisation, coding, labelling and brand protection against counterfeiting.
In consumer goods, competition depends on keeping up with change in the market and in demand. Monovi’s toolbox covers cloud infrastructure, information security and technical support, automation of factory processes, and development, testing and release.
Services
The services that carry this operation.
Beside the software, Monovi teams run implementation, support and operations.
Track & Trace Operations
TTOps.
Tobacco traceability and compliance, run end to end — from the factory line to regulatory reporting.
- Tobacco Track & Trace compliance support
- Factory Track & Trace implementation & maintenance
- Serialization and aggregation
- Regulatory reporting
IT & Engineering Operations
ITOps.
Teams that build, test, ship and keep software running.
- Software development & maintenance
- Software testing & automation
- DevOps CI/CD
- Cloud operations
Data Operations
DataOps.
We keep data on the same line as the platform, the governance and the decision.
- Data & Analytics
- Data platform
- Business intelligence
- Data governance
AI Operations
AIOps.
We take AI into the operation already running, not as a separate showcase.
- Corporate AI
- AI agents in the process
- Machine learning
- Document intelligence
Engagement models
Choose how Monovi works alongside your organisation.
- 01Lead model
Dedicated & embedded teams
Engineers, analysts and specialists work as part of your core team, on your site or remotely. Monovi builds, trains and deploys the team.
- Capacity for software development, testing and process support
- Scale without restructuring your own staff
- English as the primary business language, multilingual support
- Processes and know-how are documented and stay with you
- 02
Managed operations & 24/7 support
Monovi takes on running and supporting your systems and business operations. The service is measured and reported against the KPIs in an agreed SLA.
- 24/7/365 first- and second-level support
- Incident, problem and change management
- System maintenance and operational continuity
- Your ticket system or ours, with periodic SLA reporting
- 03
End-to-end delivery
The full software lifecycle from requirements analysis to go-live, followed by application support, maintenance and change management.
- Requirements analysis, solution design and project management
- Coding, testing and deployment
- Application support after go-live
- Technical documentation and DocOps
Discover
Related
Next step
Let us make the next step clear.
Tell us what you need, and we will define the right scope together.



