AIOps
MLOps.
A model’s release, version and trace are kept with the same discipline as a software release.
What Monovi takes on in AIOps
- Identifying use cases inside running processes
- Corporate AI and agents connected to company data
- Document intelligence
- Machine learning models
- Operational computer vision
- Measured servicePerformance is monitored and reported against the KPIs in an agreed SLA.
- On site or remoteMonovi builds, trains and onboards the team beside your core team.
- Microsoft partnerEngineering on Microsoft technologies, cloud, web and native mobile.
- CertifiedISO 9001:2015 quality and ISO 27001:2022 information security management.
What it is
A model’s release, version and trace are kept with the same discipline as a software release. AIOps and ITOps meet here. The work is not to build a model once and leave it.
Responsibility
What Monovi takes on in AIOps.
Corporate AI, documents, vision and machine learning sit on this line; the data platform and analytics sit on DataOps.
- Identifying use cases inside running processes
- Corporate AI and agents connected to company data
- Document intelligence
- Machine learning models
- Operational computer vision
- MLOps: deployment and monitoring
Engagement models
Choose how Monovi works alongside your organisation.
- 01Lead model
End-to-end delivery
The full software lifecycle from requirements analysis to go-live, followed by application support, maintenance and change management.
- Requirements analysis, solution design and project management
- Coding, testing and deployment
- Application support after go-live
- Technical documentation and DocOps
- 02
Specialist services & consultancy
Track & Trace engineering for regulated industries, data and analytics, corporate AI, and SAP consultancy.
- Track & Trace implementation, analysis and operational support
- Track & Trace regulatory compliance support
- Track & Trace business operations (factory & warehouse) support
- SAP IBP and SAP Analytics Cloud
- Data platform, analytics and corporate AI
- 03
Managed operations & 24/7 support
Monovi takes on running and supporting your systems and business operations. The service is measured and reported against the KPIs in an agreed SLA.
- 24/7/365 first- and second-level support
- Incident, problem and change management
- System maintenance and operational continuity
- Your ticket system or ours, with periodic SLA reporting
FAQ
Questions that our clients ask before deciding.
Do we need a data platform first?
The data platform and analytics sit on DataOps; AIOps runs the AI. The two lines can work together.
Can agents work on our own data?
Yes. AI Agent is built for agents that work inside enterprise processes, on the company’s own data.
Who looks after a model after launch?
MLOps sits on the same line: deployment, monitoring and maintenance.
Discover
More from AIOps
Next step
Let us make the next step clear.
Tell us what you need, and we will define the right scope together.

