Technology services · Managed IT · Software engineering
Monovi runs software engineering, managed IT and 24/7 operational support, on your site or remotely, under an agreed SLA. From Track & Trace in regulated industries to application operations, we take responsibility for the systems your business depends on.
Customer · TTOps24/7 Track & Trace support for JTI’s factories and global supply chain.
Customer · PharmaFerring Türkiye is a Monovi customer in the pharmaceutical industry.
Customer · Lantos TMSCHRYSO-KAT plans and bills its shipments across Türkiye on Lantos TMS.Monovi
Founded with TÜBİTAK BİGG 1512 support · Based at Teknopark İzmir, Urla
About MonoviFrom Track & Trace operations to software engineering, data and business processes: each line is run by teams that build, support and stay accountable for the system.
Track & Trace Operations
Tobacco traceability and compliance, run end to end — from the factory line to regulatory reporting.
Explore the serviceA trace solution for production, import and distribution in regulated markets.
Continuous support for Track & Trace systems and traceability operations.
Client needs
Each need maps to a service line that takes responsibility for it. Software, operations and people sit with one partner.
24/7 L1/L2 support, incident and change management, maintenance and monitoring, so your team can focus on new work.
Monovi · ITOpsMonovi teams that join yours for development, testing and process support, on site or remotely.
Monovi · ITOps · BizOpsFactory and warehouse Track & Trace, serialisation, regulatory reporting and 24/7 support.
Monovi · TTOpsData platform, integration, governance and analytics, starting from the use case.
Monovi · DataOpsModels and agents are placed inside the process you already run, and monitored with MLOps.
Monovi · AIOpsPMO, master data, supply chain planning and process support, measured by SLA KPIs.
Monovi · BizOpsEngagement models
Engineers, analysts and specialists work as part of your core team, on your site or remotely. Monovi builds, trains and deploys the team.
Monovi takes on running and supporting your systems and business operations. The service is measured and reported against the KPIs in an agreed SLA.
The full software lifecycle from requirements analysis to go-live, followed by application support, maintenance and change management.
Track & Trace engineering for regulated industries, data and analytics, corporate AI, and SAP consultancy.
Global presence
In the countries where Monovi works and builds partnerships, we help businesses make their operations more connected, traceable and efficient.
Context
Tobacco is tightly regulated in most countries. Unit packets carry a unique identifier, their movements are recorded and reported to the authorities, and those systems have to work on every shift.
Monovi’s role
Monovi provides 24/7 support, system analysis and technology implementation services to JTI’s Track & Trace systems for its factories and its global supply chain.
How we work
We work as a business partner rather than a short-term supplier. Scope, responsibilities and measures are clear from the start.
Step 1
Business goals, requirements and the current system landscape are analysed; scope and responsibilities are agreed.
Step 2
The team is built, trained and onboarded, on site or remotely. The SLA and its KPIs are defined.
Step 3
Development, support, monitoring, incident and change management are run by Monovi within the agreed scope.
Step 4
Performance is reported against KPIs; processes and know-how are documented and continuously improved.
Why Monovi
Not only software: we also provide the operational solutions and technical people to run IT systems and business operations.
The teams run and support the Track & Trace software suites, test new versions before deployment and follow up on issue resolution.
Service performance is monitored and reported against the KPIs in the SLA. Processes run under ISO 9001:2015 quality management.
There is no need to set aside a large licence budget; the budget goes to the work and processes that create the value.
03Industries
01Products
From Lantos TMS to Exwiz, Monovi products are implemented, integrated and supported by the teams that build them.
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